ADMINISTRATION

We take care of your membership, support, and board tasks, freeing you up to focus on what matters most. The result? Smoother operations and happier members.

Are you tired of unreliable administration support?

Many organisations come to us after experiencing common issues, such as:

  • Hiring staff directly, but struggling when they leave, with no one to handle hiring, training, and onboarding.

  • Lacking a dedicated HR manager on the board to oversee staff management effectively.

  • Facing a disconnect between board operations and day-to-day tasks, leading to a lack of transparency.

  • Dealing with rising labor costs, making staffing more challenging.

We offer a better solution!

At AME, we take a hybrid approach to administration management:

  • We provide cost-effective, remote staffing, complemented by a local, experienced senior manager who oversees operations, training, and supports communication between the board and the team.

  • We start by developing robust systems that ensure smooth onboarding, operational efficiency, and transparency. Our approach also creates a safety net, so if staffing changes are needed, the transition is seamless.

Let us help your organisation streamline its administration with our proven, adaptable model. Contact us today to learn more about how we can support your team!

What can your administrator do?

Here are common tasks our clients rely on us for. We can also train your team on your association’s unique needs.

Membership Support

  • Onboarding new members

  • Processing membership renewals and non renewals

  • Maintaining and updating member databases

  • Handling membership enquiries and support

  • Managing membership dues and payments

  • Producing membership reports

Bookkeeping Support

  • Creating invoices for dues, events, and sponsorships

  • Creating bills and processing reimbursements

  • Bank reconciliations

  • Support Accountant for BAS preparation and audit

Events & Meeting Support

  • Coordinating board and committee meetings

  • Preparing agendas and other materials

  • Scheduling and setting up virtual or in-person meetings

  • Coordinating logistics for conferences, webinars, and workshops

  • Managing event registrations and attendee communications

Communications Support

  • Drafting and sending newsletters, announcements, and updates

  • Managing social media and website content

  • Designing and distributing promotional materials for events

Board & Committee Management

  • Scheduling board meetings and ensuring quorum

  • Distributing meeting materials and following up on action items

  • Providing assistance with election and AGMs

  • Supporting board member terms and transitions

CRM and Database Management

  • Managing CRM systems for tracking member engagement

  • Ensuring data accuracy and consistency across platforms

  • Generating reports on member activity and event participation

Our Process
1

Discovery

We begin by understanding your organisation’s specific needs, challenges, and goals.

2

Senior Manager Engagement

Our senior manager works directly within your organisation to assess and improve existing systems.

3

System Documentation

We document your organisation's processes, ensuring clarity and efficiency in operations.

4

Staff Hiring

We find the right candidates to join your team, ensuring a strong fit for your needs.

5

Onboarding & Training

We onboard and train the new staff, ensuring they are fully prepared for their roles.

6

Ongoing Monitoring & Support

We continue to monitor performance and provide ongoing support as your organisation grows.

Our association administration process.

Schedule a call.

NEXT STEPS

Connect with us to get your questions answered - no obligations, just helpful insights!